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Links to sources of additional information.

Web Page Risk Management Communication Tips
14 ways you can improve your communication skills and reduce your liability risk.
.PDF File (Adobe Portable Document Format) "Hey Doc...Can We Talk?"
Barriers to effective listening and tips on things you can do to become a better listener.
Link to Web Site "Physician-Patient Dialogue: Key to Avoiding Malpractice Lawsuits"
Effective Physician-patient dialogue can enhance patient satisfaction and encourage healthy outcomes.
Link to Web Site Online Patient Education Program
Ask Me 3 is an educational program provided by the Partnership for Clear Health Communication - a coalition of national organizations that have banded together to promote awareness and solutions to the problem of low health literacy and its effect on health outcomes.
Link to Web Site "Healthy Communications in the Exam Room Assist Healthy Outcomes"
Honest and respectful talk between patients and their doctors is critical for patients to get the most out of their doctor visits.
Link to Web Page "Doctor-Patient Communication Tips"
Tips on ways patients can encourage improved communications with their Physicians.
Link to Web Site "How To – And Not To – Disclose Medical Errors to Patients."
A poorly implemented disclosure policy can be a factor in whether a patient or family pursues litigation.
Link to Web Site "Conversations in Care"
A web-book on improving health care through better Physician/Patient communications. Each chapter is authored by a leading expert in the field of communications.
Link to Web Site "eRisk Guidelines for Physician–Patient Online Communications"
Important information addressing the issues and concerns associated with physician-patient interaction and communication via the Web.
.PDF File (Adobe Portable Document Format) "Recognizing and overcoming inadequate health literacy, a barrier to care."
Learning to recognize when a patient has low literacy skills can help Physicians develop strategies to improve patients' health literacy.
Link to Web Site "Americans with Disabilities Act and Hearing Interpreters."
A review of the ADA requirements for interpreters by the American Medical Association.




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