Risk Management
Communication Tips 14 ways you can improve your communication skills
and reduce your liability risk.
"Hey
Doc...Can We Talk?" Barriers to effective listening and tips on
things you can do to become a better listener.
"Physician-Patient
Dialogue: Key to Avoiding Malpractice Lawsuits" Effective
Physician-patient dialogue can enhance patient satisfaction and
encourage healthy outcomes.
Online Patient
Education Program
Ask Me 3 is an educational program provided by the Partnership for
Clear Health Communication - a coalition of national organizations
that have banded together to promote awareness and solutions to the
problem of low health literacy and its effect on health outcomes.
"Healthy
Communications in the Exam Room Assist Healthy Outcomes" Honest and respectful talk between patients and
their doctors is critical for patients to get the most out of their
doctor visits.
"Doctor-Patient
Communication Tips" Tips on ways
patients can encourage improved communications with their
Physicians.
"How
To – And Not To – Disclose Medical Errors to Patients." A poorly implemented disclosure policy can be a
factor in whether a patient or family pursues litigation.
"Conversations
in Care" A web-book on improving health care through
better Physician/Patient communications. Each chapter is authored by
a leading expert in the field of communications.
"eRisk
Guidelines for Physician–Patient Online Communications" Important information addressing the
issues and concerns associated with physician-patient interaction
and communication via the Web.
"Recognizing
and overcoming inadequate health literacy, a barrier to care." Learning to
recognize when a patient has low literacy skills can help Physicians
develop strategies to improve patients' health literacy.
"Americans
with Disabilities Act and Hearing Interpreters." A review of the ADA requirements for interpreters
by the American Medical Association.